Help for Students Students » Help for Students At Carlton every student matters. If you are concerned about a student, please respond to the following questions and an email will be sent to the relevant administrator. Student's Name* This student is in:*This makes sure the concern ends up at the right place.Grade 9Grade 10Grade 11Grade 12Alt EdWhat is your concern?How have you tried to address the concern?What supports does the student have?How can Student Services Counsellors assist the student?Other commentsYour Email* Carlton is a caring community. Please remember we take referrals very seriously. Time spent on false or misleading information affects our ability to help those who truly need our assistance.